«
»

5 Regeln, um einen guten Eindruck zu hinterlassen

René René am 10. März 2009 in Artikel | Tags , ,

Gute Mund-zu-Mund-Propaganda zu erzeugen ist das Salz in der Suppe und das täglich Brot von Internet-Unternehmern (oder Entrepreneuren, wie man wohl auch sagt). Flächendeckende Werbung ist meistens weder eine gute Idee noch finanzierbar, also verlässt man sich besser auf das gute, alte Networking und das magische “Word-of-Mouth”.

Im folgenden fünf Regeln, die euch einen guten ersten Eindruck garantieren und eine starke, dauerhafte Beziehung ermöglichen. Einige Punkte mögen absolute no-brainer sein, doch schadet es nicht, sich diese einfachen Dinge immer mal wieder ins Gedächtnis zu rufen.

1. Antwortet / reagiert innerhalb von 24 Stunden

Hierbei geht es hauptsächlich darum, dass euer Gegenüber sich nicht wie ein Bittsteller fühlt. Antwortet prompt, kurz und knackig. Geschäft bedeutet Kommunikation, also bestätigt zumindest den Kontakt nach spätestens 24 Stunden, und gebt so zu verstehen, dass ihr an dem Problem / der Anfrage dran seid, auch wenn ihr keine unmittelbare Antwort habt.

Es gibt nichts schlimmeres, als eine schwebende Anfrage, auf die erst nach einer Woche geantwortet wird und in der Zwischenzeit konnte man nichtmal wissen, ob der andere die Anfrage überhaupt erhalten hat. Schlimmer wäre wirklich nur, gar nicht zu antworten.

2. Begegnet den Leuten mit Enthusiasmus

Wenn ihr ans Telefon geht oder eine E-Mail beantwortet, impliziert das, dass ihr Zeit habt, um euch um das Anliegen eures Gegenübers zu kümmern. Es ist also ziemlich blöd, am Telefon nebenbei weiter zu arbeiten oder zu surfen, denn der Anrufer merkt das definitiv (Stichwort Klick- und Tippgeräusche im Hintergrund)!

Widmet euren Kunden, Mitarbeitern und Gesprächspartnern eure volle Aufmerksamkeit. Und wenn das grade nicht geht, dann seid professionell genug, um euch erst später mit ihnen zu befassen. Antwortet lieber später als unpassend.

3. Sucht Augenkontakt

Klingt zuerst wie ein Tipp zum erfolgreichen Flirten, gilt aber ganz allgemein für zwischenmenschliche Kontakte: Guckt eurem Gesprächspartnern in die Augen.

Vielleicht liebt ihr euer neues iPhone, aber ihr solltet damit nie während eines Gesprächs herumspielen. Versetzt euch in die Lage eures Gegenübers: Wie würde es euch gefallen, wenn der andere alle paar Minuten auf sein Handy oder in die Runde um euch herum guckt? Es fühlt sich an wie verschwendete Zeit.

Also nochmal: Widmet euren Gesprächspartnern eure volle Aufmerksamkeit. Es gibt ihnen das Gefühl, dass ihre Meinung euch etwas wert ist. Es hilft euch, eine bleibenden Eindruck zu hinterlassen.

4. Hinterlasst smarte Voicemails

Um es klar zu sagen: Macht es kurz und knackig, redet nicht um den heißen Brei und nuschelt am Ende eure Nummer auf’s Band. Nennt am Anfang der Nachricht euren Namen und eure Telefonnummer und wiederholt am Ende noch einmal l-a-n-g-s-a-m eure Nummer. Es schadet natürlich auch nicht eine Zeit anzugeben, wann ihr unter der Nummer erreichbar seid (und seid dann auch erreichbar).

5. Und schreibt smarte E-Mails

Zeit ist Geld. Benutzt knackige Betreffzeilen. Vier oder fünf Worte, die die Aufmerksamkeit des Empfängers erregen. Schreibt die wichtigsten Infos in die ersten zwei Sätze der E-Mail und versucht nicht mehr als zwei, drei Absätze zu schreiben. So geht weniger Information verloren. Trivial, aber unheimlich wichtig: Saubere Interpunktion und Grammatik! Und die Rechtschreibprüfung nicht vergessen, es gibt kaum was blöderes, als Rechtschreibfehler in einer E-Mail.

Fazit

Das Geschäft oder vielmehr die Konkurrenz ist viel zu hart, als das man es sich leisten könnte, einen schlechten Eindruck zu hinterlassen. Erst recht, da es gar nicht so schwer ist, einen positiven zu hinterlassen. Ruft euch einfach ins Gedächtnis, wie ihr als Kunde behandelt werden wollt und benutzt solche Regeln, um aus der Masse an Geschäftskontakten herauszustechen.

Du kannst einen Kommentar schreiben oder einen Trackback auf deiner Seite einrichten.

762 Kommentare zu “5 Regeln, um einen guten Eindruck zu hinterlassen”

  1. Wow Galleries

    11.09.2014
    20:48

    WowGalleries – Funny content, Celebrity gossip and many more.

  2. how to hack facebook accounts

    12.09.2014
    01:10

    Thanks for another informative site. The place else may
    just I get that type of info written in such an ideal approach?
    I have a challenge that I’m simply now operating on, and I have been at the glance out for such
    information.

  3. how to hack facebook accounts

    12.09.2014
    01:24

    Hey there would you mind letting me know which web host you’re utilizing?

    I’ve loaded your blog in 3 different web browaers
    and I must say this blog loads a lot quicker then most.
    Can you suggest a good internet hosting provider at a honest price?
    Thank you, I appreciate it!

  4. AFFILIATE FÜR ANFÄNGER

    12.09.2014
    10:39

    It is just like you study my thoughts! Material learn a whole lot about that, just like you published your e-book there something like that AFFILIATE FÜR ANFÄNGER. I feel that you simply is capable of doing with many w. g. to push the message household a little bit, but rather than this, that may be superb web site. An incredible read through. We’ll certainly returning.

  5. Muscle building Techniques

    12.09.2014
    16:53

    I was suggested this web site by means of my
    cousin. I’m now not positive whether or not this put up
    is written via him as no one else know such designated about my difficulty.
    You are amazing! Thank you!

  6. Hay Day Hack Tool

    13.09.2014
    16:23

    I know this site offers quality depending posts and other material,
    is there any other web site which provides these kinds of information in quality?

  7. enjoy cigarette electronic

    13.09.2014
    21:23

    Hi there very nice blog!! Man .. Beautiful .. Superb ..
    I’ll bookmark your website and take the feeds also?
    I’m happy to find a lot of helpful info here within the post, we want develop
    more techniques on this regard, thank you for sharing.
    . . . . .

  8. xbox live gold generator 2014 clash of clans hacks no

    14.09.2014
    13:25

    What’s up it’s me, I am also visiting this web site daily, this website is in fact pleasant and the viewers
    are actually sharing fastidious thoughts.

  9. porn videos

    14.09.2014
    18:38

    That is definitely very interesting, You might be a relatively experienced tumblr porn videos. I’ve truly joined your own give and check to looking for really your current great write-up. On top of that, We’ve shared your web blog in my social support systems

  10. cb products review

    15.09.2014
    21:28

    Thanks a bunch for sharing this with all people you actually know what you
    are talking about! Bookmarked. Please additionally visit my website =).
    We could have a hyperlink alternate arrangement between us

  11. pravilna prehrana za teretanu

    15.09.2014
    23:57

    Foor most up-to-date news you haqve to visit world wide
    web and on web I found this website as a finest web site for newest updates.

  12. Buy HCG

    17.09.2014
    15:45

    There are also quite a few great health benefits associated with HCG diet program as well.
    Some doctors will tell you not to exercise at
    all while taking it. It is released by the placenta when the
    fertilized egg is implanted in the uterus.

  13. facebook security settings https

    19.09.2014
    05:42

    The needs ought to be served by the affiliate of the
    client so that more amount of sales can be
    achieved.

  14. in a nutshell

    19.09.2014
    09:17

    Hi there, all the time i used to check weblog posts here early in the dawn,
    for the reason that i enjoy to gain knowledge of more and more.

  15. http://crockett7883.blogspot.com/

    21.09.2014
    04:12

    Often we hear experts on television that report a specific stock is gonna
    soar and now could be the time to get. Each auction could be conducted which has a different group
    of terms including bid increments, number of auction rounds and
    expense reimbursement for your stalking horse.
    ll possess the practical guidance you’ll need on how to take up a concierge business”.

  16. weight issues definition

    22.09.2014
    22:50

    Just want to say your article is ass amazing. The clearnesxs in your post is just
    excellent and i could assuyme you’re an expert on this subject.
    Welll with your permmission allow me to grab your feed too keep updated with forthcoming post.
    Thanks a millijon andd please continue the enjoyable work.

  17. punch tv studios

    23.09.2014
    07:01

    Still photos fare mսch better than heɑrtbreaking photos.

  18. ways to clean your carpet by professional

    24.09.2014
    04:19

    I could learn about this all day!! Maybe you own an RSS feed
    I am able to subscribe to. I had been really searching around the net
    with regard to stories with reference to steam mop.

  19. weight loss systems

    24.09.2014
    04:28

    The primary motive why Phen375 is now thought of the right alternate to
    phentermine is mainly because its chemical substances
    are synthesized from the ideal dosage and production is nicely supervised.
    Reading through via this Phen375 evaluation will help you discover a loot more about this unwanted
    fat burner, creating you a far more educated shopper.
    Phen375 is definitely an improvement on the world famou phentermine.

  20. facebook

    24.09.2014
    04:46

    Greetings! This is my 1st comment here so I just wanted to
    give a quick shout out and tell you I genuinely enjoy
    reading your blog posts. Can you suggest any other
    blogs/websites/forums that go over the same topics?
    Thanks a lot!

  21. Reverse your Diabetes

    24.09.2014
    08:05

    No magic pill, elixir, potion, charm or spell can do that.
    You can even find testimonials from actual health professionals that say
    this is really an amazing program. After what is most often years
    if not decades of battling weight issues such as food addiction, one cannot just expect to lose weight in an instant.

  22. Leta

    24.09.2014
    10:32

    What’s up friends, how is the whole thing, and what you
    wish for to say regarding this post, in my view its really remarkable designed for me.

  23. google

    24.09.2014
    21:07

    It’s in fact very difficult in this full of activity life to listen news on TV, thus I just use web for that purpose, and take the most up-to-date information.

  24. tips, helmet, jacket,gears

    24.09.2014
    23:13

    needless to say like your web-site however you really need to examine the punctuational about a number of of this articles.. tips, helmet, jacket,gears Many of them are generally filled with punctuational problems and I in finding it incredibly problematic to share with the reality on the other hand will definitely return again.

  25. プラダ 公式

    25.09.2014
    15:41

    Guru wristlets come in a lot of the same designs Coach hand bags include. You can buy matching bags and use these together.

  26. ポールスミス バッグ 2014

    25.09.2014
    15:42

    Trainer wristlets come in almost all same designs Coach hand bags appear in. You can buy corresponding bags and use these together.

  27. رحلات الى دبى أنطاليا

    25.09.2014
    16:26

    رحلات سياحه, رحلات خاجيه, رحله شهر العسل, رحلات الى اسطنبول,
    ايجار
    سيارات بمصر ليموزين ,نايل كروز,
    رحلات الى دبى أنطاليا ,تايلاند ,
    بانكوك
    ,بالى, كوالالمبور, إجازات, رحله شرم الشيخ ,رحله الغردقه
    القاهر ,حجز
    فنادق

    http://egyptinout.com/

  28. rencontre trans

    26.09.2014
    16:05

    Hmm it looks like your website ate my first
    comment (it was super long) so I guess I’ll just
    sum it up what I wrote and say, I’m thoroughly enjoying your blog.
    I as well am an aspiring blog writer but I’m still new to the whole thing.
    Do you have any suggestions for beginner blog writers?
    I’d certainly appreciate it.

  29. manila envelopes

    26.09.2014
    18:40

    Hi Dear, are you actually visiting this site regularly, if so after that you will absolutely obtain nnice
    experience.

  30. plan cul albi

    26.09.2014
    18:54

    Very nice post. I just stumbled upon your weblog and wanted to say that I’ve truly enjoyed surfing around your blog posts.
    In any case I’ll be subscribing to your feed and I hope you write again very soon!

  31. Painter Coventry

    27.09.2014
    10:22

    Nice post. I used to be checking continuously this weblog and I am
    impressed! Very helpful information specifically the last ssection :
    ) I maintain such information much. I was looking for this certain info for a
    long time. Thanks and god luck.

  32. dyson vacuum

    28.09.2014
    14:45

    I’m truly enjoying the design and layout of your site.

    It’s a very easy on the eyes which makes it much more pleasant for me to come here and visit more often. Did you hire out a designer to
    create your theme? Superb work!

  33. freecoupon

    29.09.2014
    06:15

    I am really loving the theme/design of your site. Do you ever run into any browser compatibility issues?
    A few of my blog audience have complained about my site not operating correctly
    in Explorer but looks great in Safari. Do you
    have any ideas to help fix this issue?

  34. hollister outlets

    29.09.2014
    07:37

    Leading the way were Oakley’s showcasing their latest in sports sunglasses and lenses along with all their funky sports styles. Rudy Project showcased some interesting new styles for 2011. It was clear though that one of the biggest sports sunglass brands globally,
    hollister outlets http://lubtrac.com.mx/css/hollister-outlets/

  35. http://veteranosdomanique.net

    29.09.2014
    22:00

    Consoles let you control their privacy, security settings,
    and content since they can bypass these restrictions online.
    The deceivers use ‘jihad’ and tell Western audiences it is about a personal struggle while the Arabic audiences understand
    this deception and translate the meaning appropriately.
    In addition, the top players in the top three clans receive gems from the weekly tournament.

  36. buy nike air max

    30.09.2014
    06:33

    I know this web page offers quality dependent content and extra data, is there any other site which
    presents such information in quality?

  37. Lindsay

    30.09.2014
    07:02

    May I simply judt saay what a comfort too fiind sommebody
    who truly knoows what tjey are talking about onn tthe net.
    Youu actuaply realize hoow too bring a problem to ligt aand makee
    it important. A lott more peopke must read this and undrstand ths ide of youur story.
    I was surprised you’re not more poopular becfause you definitely possess the gift.

  38. naked pics

    30.09.2014
    09:11

    Howdy! ӏ’m att ѡork surfing arߋund ƴour blog from my new iphone 4!
    Jսst wanteԁ to say I love reading yoսr blog аnd look forward tօ all your posts!
    Carry on the superb wօrk!

  39. games for teenagers

    30.09.2014
    21:53

    games for teenagers obviously much like your web-site nevertheless, you require consumers transliteration on many of your articles. A lot of them are rife using transliteration problems and I to discover this really annoying to inform the fact then again I’ll certainly revisit yet again.

  40. http://globisme.eu/?p=1230

    01.10.2014
    09:10

    It is a hidden enemy which can attack any time which termed as herpes outbreak.
    Plant medicine contains certified organic medicinal plant extracts and antiviral essential oils.
    2006), it’s apparent that many women are safely having babies despite having herpes.

  41. gsa seo software

    01.10.2014
    13:04

    Search engine marketing has change into a necessity right this moment within the rising competitors among web sites
    on internet. The net competition of gathering visitors is so large that you just cannot do with regular extraordinary methods of SEARCH ENGINE OPTIMIZATION now.

  42. hack boom beach

    02.10.2014
    09:10

    Hi there! This is my 1st comment here so I just wanted to give a quick shout out and say I genuinely enjoy reading through your posts.
    Can you suggest any other blogs/websites/forums
    that cover the same topics? Many thanks!

  43. herpes simplex 1 pregnancy

    02.10.2014
    11:13

    For both styles, at the very least two-thirds of infected folks have no symptoms, or signs too
    mild to notice.

  44. mallu videos

    03.10.2014
    01:23

    It is being presented by in UNCOMPRESSED format to ship you full 440 Volts of Masala leisure.

    Join straight away and Enjoy the show by immediately downloading the uncompressed traditional and add it your assortment of Best Uncensored Mallu
    Movies !!!

  45. poor credit secured loan UK, poor credit secured loan ,

    03.10.2014
    07:20

    I can’t sometimes appreciate how I stopped way up the following, nevertheless i idea the following upload has been terrific. I would not realize which team you can be on the other hand definitely you’ll a new well-known blogger if you find yourself not necessarily witout a doubt poor credit secured loan UK, poor credit secured loan ,. All the best!

  46. psykiatri

    03.10.2014
    20:15

    Alcohol will devastate any minimal credibility in your resources. If you dont end your addictive ways you will undermine your whole life.

  47. madden nfl mobile hack

    04.10.2014
    03:00

    You really make it appear so easy along with your presentation however I in finding this matter to be really one thing which I feel I
    would never understand. It seems too complex and extremely vast for me.
    I am having a look ahead in your subsequent submit, I will attempt to get the
    dangle of it!

  48. treatments for substance abuse

    04.10.2014
    04:18

    Some folks are able to handle to give up a dependency by themselves but
    most fans will demand some steering and aid while they try to cease their substance and alcohol abuse.
    Finding the total amount of just what a guardian should do is
    frequently times really tricky. Learn Psychology totally online in circumstances-of-the-craft online class provided
    by the NACE.

  49. Nutrtition

    04.10.2014
    13:01

    Excellent web-site Nutrtition. A good amount of beneficial data the following. I am just delivering it with a associates ans additionally giving around tasty. And of course, appreciate it as part of your attempt!

  50. team-bembel.de

    04.10.2014
    17:25

    I don’t even know how I ended up here, but I thought this post was great.

    I do not know who you are but certainly you are going to a famous blogger
    if you aren’t already ;) Cheers!
« Ältere Kommentare
Neuere Kommentare »

Einen Kommentar hinterlassen